Home / Warranty terms

Policies

Our warranty terms define what is covered, what is excluded, and how support is handled after delivery.

1. Coverage Period

B2B RMA & DOA Policy

2. Covered Issues

Functional hardware faults not caused by misuse, liquid exposure, unauthorized repair, or accidental damage may be covered after inspection.

3. Exclusions

Cosmetic wear, battery aging, impact damage, and failures caused by non-standard usage or third-party modification are excluded.

4. Claim Process

Contact support with order details and issue evidence. Our team will provide next steps for diagnosis and service.

5. Support Contact

@

refurbmarket

.